Using KEZARIQ
Help with projects, reports, specifications, tender documents and other platform features.
KEZARIQ Help & Support
Get help using KEZARIQ
Last updated: 8 August 2026
Our automated support system can help with your account, accessing purchased products, payments, documents and using KEZARIQ.
Account & Access
Help with signing in, passwords, saved projects and accessing your account.
Payments & Purchases
Help with payments, purchased products, locked content and payment-related problems.
Technical Problems
Help when a KEZARIQ feature is not working as expected.
Open KEZARIQ Support Assistant
Our automated support assistant will be able to answer questions about your account, purchases and using KEZARIQ.
Need help with your building work?
KEZARIQ is a self-service digital platform. It does not inspect or supervise construction work and does not act as your architect, structural engineer, surveyor, building-control officer or contract administrator. Issues concerning workmanship, structural matters, Building Regulations, contractor performance or disputes should be referred to an appropriately qualified independent professional or relevant authority.